How do I return an item?

For stitch funs:

Due to the nature of design industry, We do not accept return for your purchased pattern(s). All pattern information and design graphic is displayed on the detail product page, If you have any question regarding our policy, please contact us and we will response you within 24 hours.


For retailers:

We accepted return for your order within 7 days upon the delivery. A 5%restocking fee will be charged based on your order. No return will be accepted for special order.